Refund policy

Refund Policy

Last Updated: December 20, 2025

Thank you for shopping with JUJUBEAN. Please review this Refund Policy carefully before completing your purchase.

All Sales Final

Due to the nature of a small business and the products sold, ALL SALES ARE FINAL.

JUJUBEAN does not offer refunds, returns, or exchanges under any circumstances.

This policy applies to, but is not limited to:

Jewelry
Accessories
Sale or discounted items
Promotional purchases

Order Issues

If you receive an incorrect item or an item that arrives damaged, you must contact JUJUBEAN within 48 hours of delivery at:
[Insert your support email]

To be considered for review, you must include:

Your order number
Clear photos of the item and packaging

Claims submitted after 48 hours of delivery will not be eligible for review.

Please note: Submitting a claim does not guarantee a replacement or resolution.

Shipping & Delivery Responsibility

Once an order has been shipped and marked as delivered by the carrier, JUJUBEAN is not responsible for lost, stolen, or delayed packages.

Delivery issues must be addressed directly with the shipping carrier.

Incorrect Address Disclaimer

Customers are responsible for ensuring that their shipping address is correct at checkout. JUJUBEAN is not responsible for orders delivered to an incorrect address provided by the customer. Orders returned due to address errors are not eligible for refunds or reshipment.

Chargebacks & Payment Disputes

By completing a purchase with JUJUBEAN, you agree to this Refund Policy and understand that initiating a chargeback or payment dispute for reasons outlined in this policy violates these terms.